Terms of Service

1. Acceptance of Terms

By accessing or using the Trufollic website (trufollic.com), completing our hair growth quiz, or purchasing our products, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you and Trufollic LLC ("Trufollic," "we," "us," or "our").

2. Products and Health Disclaimer

Trufollic products are dietary supplements. The following disclaimers apply to all products sold on our website:

• These statements have not been evaluated by the Food and Drug Administration (FDA).
• Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
• Individual results may vary. Hair growth results depend on individual factors including genetics, health status, consistency of use, and lifestyle.
• Consult your physician or healthcare provider before starting any new supplement, especially if you are pregnant, nursing, taking medications, or have a medical condition.
• Our quiz results and product recommendations are for informational purposes only and do not constitute medical advice.

3. Quiz and Personalization

The Trufollic Hair Growth Quiz is a marketing and product recommendation tool. It is not a medical assessment or diagnostic tool. The "personalized protocol" generated by the quiz is a product recommendation based on your self-reported answers and is not a substitute for professional medical advice, diagnosis, or treatment.

4. Purchases and Pricing

All prices are displayed in US Dollars (USD) unless otherwise indicated. Prices are subject to change without notice. We reserve the right to refuse or cancel any order at our discretion.

By completing a purchase, you authorize us to charge your payment method for the total order amount including applicable taxes and shipping fees. All transactions are processed securely through Shopify Payments.

5. Subscription Terms

If you select a subscription option ("VIP Monthly Refills"), the following terms apply:

• Your subscription will automatically renew at the selected interval and price.
• You will be charged to your payment method on file at the start of each billing cycle.
• You may cancel your subscription at any time by logging into your account or contacting us at [email protected].
• Cancellations must be received at least 48 hours before your next scheduled billing date to avoid that charge.

6. Returns and Refund Policy

We offer a 60-Day "Bottom of the Bottle" Money-Back Guarantee. If you are not satisfied with your results after consistent use, you may request a full refund within 60 days of your purchase date, even if the pouches are empty.

To initiate a return or refund, contact us at [email protected] with your order number. Refunds are processed within 5–10 business days to your original payment method. Shipping costs are non-refundable.

7. Intellectual Property

All content on this website — including text, images, graphics, quiz content, branding, and the Trufollic™ name and logo — is the exclusive property of Trufollic LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Trufollic LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services. Our total liability to you for any claim shall not exceed the amount you paid for the product giving rise to the claim.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the American Arbitration Association rules.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by updating the "Effective Date" above. Your continued use of our website after any changes constitutes acceptance of the updated Terms.

11. Contact Us

For questions about these Terms, contact us at: